News

Return & Refund policy
Return & Refund policy We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions: Returns You have the right to return your order within 14 days of receiving it (in line with EU consumer law). To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Process Contact us at help.bucanoparis@gmail.com with your order number and reason for return. We will provide you with the return address and... Read more...
FAQs
What is the return policy? We accept returns on unused, unworn, and unwashed items within 30 days of delivery. You can choose a refund to your original payment method or store credit. Final sale items are not eligible. Non-Returnable Items: Worn, washed, or damaged products Items returned without original tags or packaging Do You Offer Free Shipping? Yes! We offer free standard shipping on all Orders. When will I get my order? Order processing: Please allow 2 business days Standard shipping: Typically takes 3–5 business days after processing Express options: May be available at checkout for faster... Read more...
Our Story
The name Bucano (Buca-no) is of Scandinavian origin and means "love". I thought it fit beautifully with our mission. Our Story After a hopeless search to find a suitable bag for an important interview and fueled by the belief that women were in need of both functional and luxurious handbags to support their modern lifestyles, our founder Jenny pivoted from her career plans to create her interpretation of the perfect work bag. our mission Freja’s handbags are designed to be forever pieces for a well considered wardrobe –created on the... Read more...